locuto.pro

Marketplace Sales & Listings

Manage published course and class listings, track sales orders, and review buyer details.

School managers and leaders manage public offerings and commercial revenue through Marketplace sales (/platform/my-school/sales) in the sidebar.

This workspace provides two dedicated tabs:

  • Sales — inspect order activity, buyer information, and revenue metrics.
  • Listings — create, update, and publish course and class listings in the Locuto.PRO Marketplace.

Sales Tab

The Sales tab provides a complete view of commercial purchases made by external students and organizations:

  • Order details: Order ID, purchase timestamp, item title (course or class), and gross transaction amount.
  • Buyer information: Buyer name, contact email, and student account details.
  • Delivery status: Confirms whether the enrollment, course library copy, or class intake was provisioned successfully.
  • Financial breakdown: Itemizes gross order total, platform commission, and net payout settled into your connected account.
  • Export to CSV: Download complete order and buyer records for external bookkeeping and reconciliation.

Listings Tab

The Listings tab lets you publish and manage school materials offered in the Marketplace:

  • Published status: Toggle listings between active publication and draft mode.
  • Pricing & currency: Configure the listing price in your school's configured currency, subject to the minimum listing floor published on Pricing.
  • Access model: Choose between one-time purchases, time passes (granting access for a fixed duration), or recurring cohort enrollment.
  • How the lessons open: For course listings, configure the automated lesson release rule:
    • All lessons at once: The buyer receives all lessons immediately upon checkout.
    • One at a time, after the previous one is passed: The buyer receives the first lesson upon checkout, and each subsequent lesson opens when the previous one is marked passed.
    • Every few days: Open X lessons every N days (configurable from 1–50 lessons per step and 1–365 days). The platform automatically builds and maintains the buyer's learning program directly from this opening rule, removing the need to configure or edit a separate program template.
  • Demo lessons by Course Units: Pick sample lessons to preview before checkout. The picker groups lessons by the course's collapsible Units with unit-level checkboxes for quick selection.
  • Class booking requests: For courses that include live lessons, prospective students submit booking requests that teachers review and confirm.

To publish new Marketplace listings and keep existing listings active, your school must maintain an active school plan and positive AI Credit balance.

Merchant of Record & Payouts

Your school operates as the merchant of record for all material it sells on the Marketplace. Payments and payouts are processed through your school's connected Stripe account, configured in Accounting → Payments (/platform/my-school/accounting?tab=payments).

Refunds

Refunds reach a buyer in one of two ways:

  • Automatic refund on delivery failure: If a transaction completes but automated delivery of the course or enrollment fails, the platform automatically issues a refund from your payment account and returns the platform commission.
  • Manual refund via Stripe: For voluntary returns, goodwill gestures, or student disputes, the school Owner issues the refund directly from the connected Stripe dashboard.
  • Refund window: You can set an advisory refund window (in days) in the listing settings to communicate your policy clearly to buyers before checkout.

Minimum Listing Price

The platform enforces a minimum price floor for paid listings as published on Pricing:

  • Paid listings cannot be configured below the floor.
  • Purchases attempted below the minimum threshold are refused.
  • Free materials are exempt from pricing floors.

Delayed Payment Methods

Certain payment methods (such as SEPA direct debits or local banking rails) take several days to settle:

  • Material is provisioned once funds clear.
  • Failed settlements automatically revoke access without duplicate charges.

Assessments Bundled With Listings

When material you sell includes automated assessments, evaluation attempts are covered by the seller school's shared AI Credit balance. These charges are itemized under the Marketplace category in the AI credit ledger.

Roles & Access

Visibility into Marketplace sales follows administrative financial boundaries:

  • Owners and Operations admins: Have full access to view orders, revenue figures, buyer details, and manage listings.
  • Academic leads, Teachers, and Students: Cannot access the Sales tab or inspect financial transaction details.

On this page

Sales TabListings TabMerchant of Record & PayoutsRefundsMinimum Listing PriceDelayed Payment MethodsAssessments Bundled With ListingsRoles & AccessRelated pages