AI oversight and human review
How AI-assisted assessment results are checked by a person before they count, and how students can ask for that check.
Who this is for
Everyone. Students see review notices on their results, teaching staff make the review decisions, and the school Owner chooses the school's oversight policy.
What this page answers
- Which work on Locuto.PRO is assessed with AI?
- When does a person have to check an AI result before it counts?
- How does a teacher review a result, and what can they decide?
- How does a student ask for a human check?
- What does the school Owner configure?
Prerequisites
- as a student: nothing — skip to For students
- for reviewing: a Teacher role or above in the school that owns the lesson
- for the policy setting: the Owner role
What "AI-assisted assessment" means here
Three kinds of student work are assessed with AI on Locuto.PRO:
| Assessed work | Where it appears |
|---|---|
| CEFR level assessment | the CEFR report on an exam lesson — see CEFR Level Assessment |
| Speaking | the score and criteria under a speech-recording task |
| Writing | the rubric score inside a writing task — see Writing Review |
Lesson generation, Ask AI, text-to-speech, and image generation are not assessments. They produce material, not a judgment about a student, so nothing on this page applies to them.
AI oversight applies to formal work only. Speaking and writing count as formal when they are part of an exam lesson in a school course. CEFR reports count as formal whenever the lesson belongs to a school. Self-study lessons, personal practice, and a teacher's own test submissions are never routed to review — the student simply gets their result.
When a person must check the result
Most formal results are accepted automatically. A result is sent to a person only when something about it warrants a second look — an exception. Any one of the following is enough:
| Exception | What it means |
|---|---|
| Student asked for a review | The student used Request a review on the result. |
| School policy | The school is set to review every formal AI-assisted result. |
| Unvalidated system | This result came from a version of the assessment that has not been through our checks yet, so a person confirms it. It does not mean anything is wrong with the result. |
| Certificate cutoff | The CEFR level landed exactly on the minimum level a certificate rule requires — on the line, not above it. |
| Low confidence | The assessment reported low confidence in its own result. |
| Medium confidence on a placement | Confidence was medium and the assessment was run as a formal placement. |
| Incomplete speaking evidence | A speaking result is missing either the audio or the transcript. |
| Assessment warnings | The assessment flagged problems with the submission while producing the result. |
| Close to the pass mark | The score sits within half a point of the pass mark — on either side of it. |
Several exceptions can fire at once; the reviewer sees all of them.
If none of them applies, the result is accepted automatically, no one is asked to do anything, and the student is told so.
Until a queued result is decided, it cannot be used for anything official — most visibly, a certificate cannot be issued from it. It is not withheld from the student: the student sees the result and a notice that a teacher will check it.
For teachers: reviewing a result
Finding the queue
Open My workspace in the sidebar and pick the Assessment checks tab. The tab carries a count of items waiting for you.
- A Teacher sees results assigned to them for lessons they teach.
- Academic leads, Operations admins, and the Owner see the whole school's queue and can switch between their own items and the school's.
When a result is queued, it is offered first to the lesson's teacher. If that teacher cannot review it, the item stays unassigned and everyone with school-wide review rights is notified.
The list is titled Assessment checks and shows the student, the assessment and its type, the first reason it needs attention, the reviewer, the status, and how long it has been waiting. Appeals come first, then results waiting for a first look, then the oldest. Filter by Needs review / Appeals / Resolved, by assessment type, by reason, by course, by reviewer, or search by student or assessment name.
Making the decision
Check result on a row opens the review sheet. It is laid out in the order you need it:
- Why a person is needed — the question "Can this result be used for student?", the reasons it was flagged, and the student's own words if they asked for the review.
- The evidence next to the result — the task, the student's text or transcript, the audio if there is any, then the AI's proposed level or score, its confidence, and its feedback.
- Your decision.
Read the evidence, not just the score
The point of the check is to compare what the student actually produced against what the assessment concluded.
Choose one of three outcomes
- Confirm result — the proposed result becomes available for formal use. No explanation required.
- Correct result — you set the right level (A1–C2), the right score, or pass/fail yourself, and write the corrected feedback. An explanation for the student is required.
- Withdraw result — no result from this assessment can be used formally. An explanation for the student is required.
Add an internal note if useful
Corrections and withdrawals can carry an internal note that only school staff can read. Keep the student-facing explanation separate from it.
Save
The student is notified immediately, with your explanation as the message.
There is no "run it again" option. Reviewing means deciding on the evidence in front of you: confirm, correct, or withdraw. If the work itself should be redone, reset the lesson for the student instead — see Lesson Timers and Retry Controls.
A redone assessment is a new assessment, and it uses AI credit like any other. Choosing to withdraw a result and have the student sit the work again has a cost — worth knowing before you set a school-wide policy that queues everything.
After a decision
- The corrected or confirmed result replaces the AI result everywhere the student and certificate rules read it. The original AI result is kept as a record, but it is no longer what counts.
- Confirmed and corrected results unblock certificate issuance. Withdrawn results cannot be used for a certificate at all.
- You can reassign an item to a different reviewer if you hold school-wide rights. The new reviewer must be allowed to review, and a teacher can only be assigned to lessons they teach.
- Every step is kept in a Review history on the sheet: evidence recorded, queued, assigned, appealed, and the final decision, each with who did it and when.
If two people open the same item, only the first decision lands. The second sees "Another reviewer changed this assessment. Reload it before deciding." Reload and check what the first reviewer decided before acting.
For students: your result and your right to a check
You are always told whether AI was involved and whether a person has looked at it. The notice sits with the result itself — inside the CEFR report, under the speaking score, or inside the writing task.
| What you see | What it means |
|---|---|
| "AI helped assess this work. The result did not require a manual check." | Nothing unusual was detected; the result stands. |
| "A teacher will check this result before it can be used formally." | It is in the queue. You keep the result in the meantime. |
| "Your teacher has been asked to check this result." | Your review request was received. |
| "A teacher checked the evidence and confirmed this result." | The result is unchanged and now counts. |
| "A teacher checked the evidence and corrected the result." | The teacher's result replaces the AI one. |
| "A teacher checked the evidence and withdrew this result." | The result cannot be used. No score is shown. |
Once a teacher has decided, the notice also names the reviewer, the date, and their explanation.
A correction can go either way. The teacher sets the result they believe the evidence supports, so a corrected level or score can be higher or lower than the AI's. They must explain the change to you.
If a result is withdrawn, that assessment produces no result at all — there is no score to show, and it cannot be used for a certificate. This usually means the submission could not be judged fairly. Talk to your teacher: they can reset the lesson so you can do the work again.
Asking for a human review
If a result looks wrong, use Request a review on it. Describe what your teacher should look at — which part of the result seems incorrect and why. A sentence or two is enough.
- You can ask once per result. If the work is assessed again afterwards, you can ask again about the new result.
- You can ask about a result that was accepted automatically or already reviewed. You cannot ask about one that is already being checked.
- Asking is free — it never costs AI credit.
- Your request goes to the front of your teacher's list. There is no fixed deadline for their answer, but they are notified straight away.
When the check is done you get a notification titled Assessment review completed. Opening it takes you back to the lesson the work belongs to, with the outcome shown next to the result.
For the school Owner: the oversight policy
The policy is set by the school Owner, in My School → School settings → AI oversight. There are two modes:
| Mode | Effect |
|---|---|
| Automatic with exception review (default) | Teachers review appeals and any result flagged by one of the exceptions above. |
| Review every formal AI assessment | Every formal AI-assisted result waits for a teacher before it can be used. |
Oversight stays active in both modes — the difference is only how much lands in the queue. The setting applies to future assessments. Switching to review-everything does not queue past work, and it does not change certificates that were already issued.
There is no separate manager dashboard. Everyone with school-wide reach — Academic leads, Operations admins, and the Owner — uses the same Assessment checks queue.
Choosing Review every formal AI assessment means every formal result waits for a person. Nothing expires or is accepted automatically after a delay, so plan reviewer time before an exam period or a certificate run.
Where you will notice the gate
On the certificate issuance board, a candidate whose review is still open is marked approval required — hover it to see why — and cannot be selected for issuing. Decide the review first, then issue. See Issuing Certificates.
What stays your school's job
The platform provides the controls; running them is the school's responsibility:
- appoint reviewers who are competent to judge the work
- make sure staff understand what the AI does and does not do
- choose the oversight policy that fits how you use assessment results
- decide what the results are actually used for in your school
Things worth knowing
- Audio Evidence Retention: Audio recordings for speaking assessments are retained for 1 calendar month after enrollment or class completion to support review and appeals. After this window, raw audio files are automatically purged to safeguard student privacy, while the full written transcript, criteria breakdown, and verified scores are preserved permanently.
- A re-assessment resets the review. If the underlying work is assessed again, the previous decision, notes, and the student's used-up review request are cleared, and the new result goes through the check again from scratch.
- A CEFR report can be flagged on a non-exam lesson. CEFR reports count as formal for any school lesson, while speaking and writing need an exam lesson.
- "Close to the pass mark" catches passes too. A result half a point above the line is flagged just like one half a point below it.
- A withdrawn result shows no number. The score panel is hidden and only the notice remains.
- A certificate issued before a student appeals is not revoked automatically. The reviewer sees that it needs follow-up and decides what to do.
Where this comes from
Locuto.PRO's oversight controls are designed to support applicable EU AI Act obligations for AI-assisted assessment in education. That is not certification, and nothing here is legal advice — your school remains responsible for how it uses assessment results. The public summary of these controls, with links to the official sources and the regulatory timeline, is at locuto.pro/ai-transparency.